Privacy Policy

Last updated: 18 June 2026

This Privacy Policy explains how BikriBD.com ("BikriBD", "we", "us", or "our") collects, uses, shares, and protects your personal information when you visit our website, use our mobile applications, or otherwise use our online classified marketplace (collectively, the "Service"). BikriBD operates in Bangladesh and is committed to handling your information responsibly and in accordance with applicable laws.

By using the Service, you agree to the collection and use of your information as described in this Privacy Policy. This policy should be read together with our Terms and Conditions. If you do not agree with this policy, please do not use the Service.

1. Information We Collect

We collect information that helps us provide, secure, and improve the Service. This falls into three broad categories.

1.1 Information You Provide to Us

When you register, post a listing, or otherwise interact with the Service, you may provide us with:

1. Account details such as your name, mobile number, email address, and password;
2. Profile information, including a profile photo or business name where applicable;
3. Listing content such as item descriptions, prices, locations, and photographs you upload;
4. Messages and communications you exchange with other users or with our support team;
5. Payment-related details when you purchase a paid feature (processed through our payment partners); and
6. Any information you submit when you contact us, respond to a survey, or report a problem.

1.2 Information We Collect Automatically

When you use the Service, we automatically collect certain technical and usage information, including:

1. Device and connection data such as IP address, device type, operating system, and browser;
2. Usage data such as the pages and listings you view, search queries, and the dates and times of your activity;
3. Approximate location derived from your device or IP address; and
4. Cookies and similar technologies, as described in the section on cookies below.

1.3 Information From Third Parties

We may receive information about you from third parties, such as social login providers if you choose to sign in through them, payment processors confirming a transaction, or partners that help us prevent fraud and verify identity.

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To create and manage your account and enable you to post and browse listings;
2. To operate, maintain, and improve the Service and develop new features;
3. To connect buyers and sellers and facilitate communication between users;
4. To process payments for paid features and send related confirmations;
5. To personalize your experience and show relevant listings and content;
6. To detect, prevent, and address fraud, abuse, security issues, and violations of our Terms;
7. To send you service-related notices, updates, and, where permitted, marketing messages; and
8. To comply with legal obligations and respond to lawful requests from authorities.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, analyze how the Service is used, and improve performance. Some cookies are essential for the Service to function, while others help us understand user behavior and deliver relevant content.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service.

4. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

4.1 With Other Users

When you post a listing, certain information you provide — such as your listing details and the contact method you choose to display — becomes visible to other users so they can respond to your advertisement.

4.2 With Service Providers

We share information with trusted third parties who perform services on our behalf, such as hosting, payment processing, analytics, customer support, and fraud prevention. These providers may access your information only to perform their tasks and are obligated to protect it.

4.3 For Legal and Safety Reasons

We may disclose information where we believe in good faith that it is necessary to comply with the law, enforce our Terms, respond to a valid request from a competent authority, or protect the rights, property, or safety of BikriBD, our users, or the public.

4.4 In Business Transfers

If BikriBD is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

5. Public Listings and User Content

Listings and other content you choose to post are publicly visible and may be viewed, copied, or shared by others, including through search engines. Please avoid including sensitive personal information in your listings that you do not wish to be public. You are responsible for the content you choose to make available through the Service.

6. Communications and Marketing

We may send you transactional messages about your account, listings, and transactions, which are necessary for the Service. We may also send promotional messages about features and offers. You can opt out of marketing communications at any time by following the unsubscribe instructions or adjusting your notification settings, though you will continue to receive essential service messages.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information for longer periods where required to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Data Security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us of any suspected unauthorized use of your account.

9. Your Rights and Choices

Subject to applicable law, you may have the right to:

1. Access and review the personal information we hold about you;
2. Update or correct inaccurate or incomplete information through your account settings;
3. Request deletion of your account and associated personal information;
4. Object to or restrict certain processing of your information; and
5. Withdraw consent where our processing is based on consent.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on your request.

10. Children's Privacy

The Service is intended for users aged 18 and above and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.

11. Third-Party Links and Services

The Service may contain links to third-party websites, advertisements, or services that we do not operate or control. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you interact with.

12. International Data Transfers

We primarily process information in Bangladesh. Where information is processed or stored by service providers located outside Bangladesh, we take reasonable steps to ensure it remains protected in a manner consistent with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after the changes take effect means you accept the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:

BikriBD.com

Email: [email protected]